Calatagan.com
Last updated: May 3, 2026
Overview
Calatagan.com ("we", "us", "our") operates a WhatsApp messaging service to help visitors plan their trip to Calatagan, Batangas, Philippines. This Privacy Policy explains how we collect, use, and protect your information when you interact with our WhatsApp bot.
Information We Collect
When you message us on WhatsApp, we collect:
- Your WhatsApp phone number
- The content of messages you send us
- The date and time of your messages
We do not collect your name, email address, or any payment information through this service.
How We Use Your Information
We use your information solely to:
- Reply to your inquiries about Calatagan tourism, tours, transport, and activities
- Maintain conversation context so you don't have to repeat yourself
- Improve our responses and service quality
Data Storage
Conversation history is stored temporarily for up to 6 hours to maintain context within a single session. After 6 hours, conversation data is automatically deleted. We do not store your data permanently.
Third-Party Services
Our WhatsApp bot uses the following third-party services:
- Meta WhatsApp Business API — to send and receive messages
- Cloudflare Workers — to process messages securely
- Anthropic Claude API — to generate helpful responses
Each of these services maintains their own privacy policies and data handling practices.
Data Sharing
We do not sell, trade, or share your personal information with third parties except as required to operate the services listed above.
Your Rights
You may request deletion of any data associated with your phone number by messaging us directly on WhatsApp or emailing us at [email protected].
Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at calatagan.com/privacy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Website: calatagan.com